SHOP POLICIES

 RETURNS

  • Returns are not accepted. No exceptions. All sales are final.

     

SHIPPING

  • Domestic and International Shipping is available for all items, given that your country does not have shipping exceptions for certain items.
     

  • JEWELRY + CRYSTALS:

    • Depending on exactly what jewelry item you've ordered, and/or the size of crystal, your jewelry and/or crystal(s) will be mailed in either a bubble mailer envelope or a USPS provided box.

    • Your order will ship with the United States Postal Service (i.e. USPS) via either First Class Mail or Priority Shipping.  First Class Shipping averages 3 to 5 Business Days, and Priority Shipping averages 2 Business Days. Which shipping method is utilized is chosen by you at the time of checkout.

    • The price of shipping ranges from $3.50 and up depending on the size of your package, the weight of your item(s), and the location where you live. (An average First Class package for a handcrafted jewelry order is approximately $3.50.)

    • Both shipping methods will provide you with a tracking number so that you can track your item(s), which will be emailed to you at the time of your shipment dispatching.

    • Please allow a 24-hour window of time for your tracking information to accurately update as USPS' system is a bit finicky at times.

    • Your First Class shipment is automatically insured up to a $25 value, and Priority is automatically insured up to a $50 value. If you desire insurance coverage beyond what USPS automatically provides for your shipping method, please contact me directly. Additional costs may accrue.

    • Ash Mag Designs and Ashley Clifton are not responsible for any damage that may occur to your item(s) during shipping. Once your package is in the hands of USPS, it is within their control and their responsibility.

    • Please be mindful that these quoted shipping times may be delayed due to the COVID-19 pandemic.
       

  • STICKERS, KEYCHAINS, + DIGITAL ART OFFERINGS:

    • Your stickers and/or digital art offerings will be mailed to you in a flat, rigid mailer to protect your item(s) via USPS FIrst Class mail.

    • The cost of this shipping method and materials are much cheaper than the aforementioned shipping of jewelry and/or crystals. Due to this, shipping costs will average around $1.00. (International Shipping for stickers averages around $3 to $4 depending upon your location.)

    • Please note that a tracking number is not provided for stickers.

    • Ash Mag Designs and Ashley Clifton are not responsible for any damage that may occur to your item(s) during shipping. Once your package is in the hands of USPS, it is within their control and their responsibility. 

    • Please be mindful that these quoted shipping times may be delayed due to the COVID-19 pandemic


 

PAYMENT

  • There are two secure payment methods provided on my website during your checkout process: Square and PayPal. Both allow credit card and debit card processing securely and proficiently.
     

  • Payment plans are not currently available for any items.